Some StudioCloud Windows users have received error messages when launching the program. Often times this can occur after a system restore. The error message reported is Error #3001: File or directory access denied. This tutorial provides the steps necessary to reset StudioCloud so that you can login again.
Free Account Warning
If you are a free account you do not want to do these steps unless you have a backup of StudioCloud
Instructions For Windows 10
- Step 1: Close StudioCloud
- Step 2: Enable View Hidden Files
- Open File Explorer from the taskbar.
- Click View
- Click Options
- Click Change folder and search options.
- Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
- Step 3: Delete The Files
- Go to your computer by clicking on the start menu and then clicking the the "Computer" link
- Go to your hard disk drives and click on the one called OS ( C: )
- Go to the Documents and Settings folder
- Go to the folder that has your username on it.
- Go to the Application Data folder
- In the Roaming folder there is a folder called com.StudioCloud.Desktop.3 with a bunch of numbers after it. Right click on this folder and select the delete menu option.
- Note: StudioCloud will need to be closed for the above delete command to be successful
- You have successfully manually removed StudioClouds data. Please relaunch StudioCloud and try logging in again.