Overview
This tutorial explains how to provide details to a StudioCloud support tech to resolve CloudForm and CloudBooking issues.
How to Access CloudForms and CloudBooking Details
- Click on the Cloud Services component
- Click on the CloudForms tab
- Click the Manage CloudForms button
- Find the desired CloudForm and click on the Select Action combobox
- Click on the Form Details menu item
How to Email the Details to StudioCloud Support
- Follow the instructions under the How to Access CloudForms and CloudBooking Details header
- Click the Send to StudioCloud Support button
How to Copy and Paste the Details into a Live Chat
- Follow the instructions under the How to Access CloudForms and CloudBooking Details header
- Click the Copy to Clipboard button
- Paste the text into the live chat