Overview
This tutorial provides a breakdown of the IP Address and domain names used for sending emails.
Emails Sent Automatically
The following StudioCloud services automatically send email messages:
- CloudAlert personalized automated emails
- Scheduled email messages
- CloudForm confirmation emails
The above services send emails using the following setup:
- IP Address: 54.245.226.16
- Note: The above IP address is StudioCloud's IP address. StudioCloud connects to your email provider to send emails and, as such, sometimes your email providers smtp server's ip address will need to be used instead. To know what to use refer to the services under the header "Additional 3rd Party Free Tools: Email Test Solutions"
- Domain Name: app1.studiocloud.com
SPF Record Setup
One possible setup for your SPF txt record could be the following:
v=spf1 include:studiocloud.com include:app1.studiocloud.com include:app10.studiocloud.com ~all
However, SPF txt record setup vary according to your email provider and, as such, you may have to include additional domain names and ip addresses depending on your email provider.
The SPF Setup Wizard and the email test solutions below can provide you with any missing information.
DMARC Record Setup
Below are some examples of basic DMARC setup options that can be added to the DNS txt record.
- _dmarc
- v=DMARC1;p=none
- This option will have no action if an email doesn't correctly match the domain.
- _dmarc
- v=DMARC1;p=reject
- This option will have the emails rejected if they do not match the domain.
- _dmarc
- v=DMARC1;p=quarantine
- This option will have the emails quarantined if they do not match the domain.
The StudioCloud team recommends initially setting up the DMARC using the policy of none. After everything is verified to be working you may switch the policy to the other options.
Email Setup Issues
If you are experiencing issues setting up your SPF record or DMarc record please contact support@studiocloud.com and include the following information in the email:
- The name of your email provider
- For example, Google, Microsoft, etc.
- The name of your domain name provider
- For example, GoDaddy, BlueHost, etc.
- The email address you have setup in StudioCloud
Additional 3rd Party Free Tools: SPF Setup Wizard
The following website, which is not associated with StudioCloud, provides an SPF setup wizard.
- https://www.spfwizard.net/
- StudioCloud provides the above link as a courtesy and does not endorse the service.
Additional 3rd Party Free Tools: Email Test Solutions
The following website, which is not associated with StudioCloud, provides an email test solution where you send an email from StudioCloud to that email address and it will provide you a breakdown of your email setup.
- https://www.mail-tester.com/
- StudioCloud provides the above link as a courtesy and does not endorse the service.
- Please note that the service listed above is limited to testing 3 emails per day before a payment is required.
- https://www.mailgenius.com/spf-and-dkim-key-email-checker/
- StudioCloud provides the above link as a courtesy and does not endorse the service.
- Please note that this is a free service